Frequently Asked Questions

At MD Refrigeration, we know that choosing the right refrigeration or air‑conditioning service can raise a lot of questions. With over 20 years’ experience serving Dumbarton, Glasgow and the West of Scotland, our goal is to make things clear, simple and stress‑free. Below you’ll find answers to the most common questions customers ask us before booking a repair, installation or maintenance visit.

What areas do you cover?

We are based in Dumbarton and cover Glasgow, West Dunbartonshire, Ayrshire, Lanarkshire, Renfrewshire, Inverclyde, Stirlingshire, Helensburgh, Loch Lomond and the West of Scotland.

Do you repair all types of refrigeration and air‑conditioning equipment?

Yes — we diagnose and repair all commercial, industrial and domestic refrigeration and AC systems, including cellar cooling, HVAC, cold rooms, display fridges, freezers and more.

Are your engineers qualified?

Absolutely. All MD Refrigeration engineers are fully trained and F‑Gas certified, ensuring all work meets current safety and environmental standards.

Do you offer free quotes?

Yes — we provide FREE estimates for repairs and FREE on‑site surveys for installations.

How quickly can you attend a repair?

Our vans are fully stocked with spare parts, allowing us to complete most repairs on the first visit and minimise downtime.

Do you work with both commercial and domestic customers?

Yes — we support pubs, bars, restaurants, shops, offices, industrial sites and homeowners across the West of Scotland.

What brands do you work with?

We install and service equipment from Daikin, Mitsubishi, Panasonic, Toshiba and other leading manufacturers.

Do you offer maintenance contracts?

Yes — we provide planned preventative maintenance to reduce breakdowns, improve efficiency and extend equipment lifespan.

Will you explain the work before starting?

Always. We clearly explain:

• The cause of the fault
• The repair required
• Yhe time involved
• Yhe cost

Do you offer emergency or out‑of‑hours support?

Yes — we can arrange out‑of‑hours visits when required to minimise disruption to your business.

Do you install new refrigeration and AC systems?

Yes — we install commercial, industrial and domestic refrigeration systems, HVAC systems and beer cellar cooling systems.

How do I book a repair or installation?

You can request a FREE estimate using the form on the website or contact us directly at: 01389 310129 or info@mdrefrigeration.co.uk